Catherine Cresswell is responsible for conducting research and analysis concerning all aspects of the European supplies market, as well as the production of forecasts and newsletter reports. Ms. Cresswell has spent the past 10 years working in the field of market research and analysis, with a specialisation in the communication supplies and peripherals markets. From 1992 to 1996, she served as an Analyst and Director of BIS Strategic Decisions' European Hard Copy Supplies Service. capv