Bernd Schmitt

Bernd Schmitt

male
Columbia University faculty, Experiential Marketing, CustomerExperienceManagement, Columbia Business School, Center on Global Brand Leadership, global
Bernd SCHMITT Robert D Calkins Professor of International Business Columbia Business School
Colin Shaw

Colin Shaw

male
director, bt, partner, customer service, Training, CustomerExperienceManagement
Colin Shaw is the Founding Partner of Beyond Philosophy and guru of the Customer Experience Management. He has also produced two most successful...
Harry Klein

Harry Klein

male
Responsible Networker, practical analysis, Spock Network Captain, CustomerExperienceManagement, CRM, Customer Engagement Strategies Inc…President Customer Engagement Strategies Inc.
Customer Engagement Strategies analyzes, assesses, designs and builds strategic customer experience and relationship programs and processes. Its...
Frank Spillers

Frank Spillers

male, 37 years old (Portland, Oregon, United States)
Information Technology and Services, Principal & Co-CEO, User Centered Design, usability, hp, rover…CustomerExperienceManagement, User Experience Researcher, user experience
Frank has been recognized for his contribution to the field of Usability Engineering, contributing as a subject matter expert in Human Factors...
Sampson Lee

Sampson Lee

male (China)
business owner, Hong Kong Baptist University, GCCRM, Business Supplies and Equipment, Owner, GCCRM, Methods…CustomerExperienceManagement
Sampson Lee , GCCRM Sampson Lee , the founder of GCCRM , invents the Branded CEM (Customer Experience Management) Method (U.S. patent-pending)....
Jay Curry

Jay Curry

male
Presidebnt, marketing and advertising, Customer Marketing, CustomerExperienceManagement, founder
Jay Curry , Customer Experience Factory Jay Curry is a founder of The Customer Experience Factory. His book, the Customer Marketing Method , was...
Bob Lyons

Bob Lyons

male (Philadelphia Area, Pennsylvania, United States)
Management Consulting, Director CEM Strategy Consulting, College of Business, business administration, caldwell, barclays…CustomerExperienceManagement
BOB LYONS Director of CEM Strategy Consulting In his role as the Director of the CEM Strategy Consulting Practice at LRA, Bob is charged with...
Yuval Ofek

Yuval Ofek

president, chief technology officer, founder, Health, CEO, chief executive officer…industrial management, CustomerExperienceManagement
Yuval Ofek CEO Yuval Ofek is dbMotion's Chief Executive Officer. Prior to joining dbMotion Mr. Ofek was involved in small to midsize startups in...
Bob Mirman

Bob Mirman

male
vice president, president, founder, office manager, cio, Building Industry Association…CustomerExperienceManagement, Organizational Behavior Management
Bob Mirman CEO As founder and CEO of Eliant, Inc., Bob Mirman directs the development and administration of 'customer experience management'(CEM)...
Eduardo Esteves

Eduardo Esteves

male
Florida International University, business administration, talent management, lucent technology, organizational development, organizational…CustomerExperienceManagement, Hay Management Consultant
Mr. Esteves’ areas of expertise cover sales force development, organizational development and change management. He also observes that most in...