CORE COMPETENCE; Strategic planning; Marketing products development for B2B services commercialization: Market research, Analysis, Services level specification and measuring; B2B account manager (railroad, port facilities and port facilities services selling); Standardized processes: market analysis, surveys and 3D mine geological modelling; Lead assessor of the ISO 9002, ISO 14001 internal auditing programs and Total Quality Management; BS . . .

.99% of accuracity in Purchase Orders delivery-times. .70% sales increase(1999/2000) in the Brazilian woodpanel market. .Re-structuring sales teamwork reaching the leadership position in the Brazilian market-share. .Competitive analysis for market strategies. .Experienced Skills in Competitive and Strategic Analysis.

As a BD & SP Director I'm responsible for leading the overall regional LATAM business operations in the realization of Getronics global projects in these countries. Responsible for prospect, develop, negotiate, manage, and maintain the day to day business relationships with the main countries and service partners. I have been involved on many Global negotiations, where multicultural support is required. I have a strong language skill (Portuguese, English, Spanish) that . . .

Fifteen years of local and international experience in management, finance, administration, accounting and audit in capital and consumer product industries, pharmaceutical and services companies like Warner Brothers, Twentieth Century Fox, AstraZeneca, Asea Brown Boveri and Deloitte. Also, teacher of Auditing for the extension at Faculdade Alvares Penteado-FAAP.

- Managed products and services, as well as customer relationship, loyalty and retention actions. - Developed and managed an online integrated communication; - Participated in strategic and operational planning processes. - Developed an executive information system (EIS). - Coordinated multifunctional projects. - Participated in a trainee program in a major corporation. - Lived in the USA, Spain and France.