Ella Norman

Ella Norman

female
police, water, desk, Advisory Committee, Building Management, ITIL
Ella Norman has been employed by the City of Detroit for 20 years. Fifteen of those years have been with Detroit Water and Sewerage Department....
Dan Wilson

Dan Wilson

male
business administration, president, desk, oakland university, chapter, General Manager…ITIL
President Dan Wilson PMV Technologies, General Manager president@hdimotown.com Dan Wilson has nearly ten years experience in IT Service. Dan is...
Phillip Avery

Phillip Avery

male
ford, sprint, gm, IBM, chrysler, Hewlett-Packard…ITIL
Phillip Avery is a +10 year IT professional. He has been responsible for implementing support solutions for such companies as Chrysler, IBM,...
Max Locke

Max Locke

male
Brooklyn College, MA, MBA, City University of New York, vice-president, professional…ITIL
Max Locke , BSc, MA, MBA, PMP is a Vice-President with Procept. Max has 24 years of information systems experience in a variety of sectors...
John Metcalfe

John Metcalfe

male
BS, manager, consultancy, Technical Director, Configuration Management, Software Quality Assurance…ITIL
John Metcalfe has over 25 years experience of working in a variety of systems environment. From his first day as a developer programmer to his...
Alana Hughes

Alana Hughes

female
security officer, project management, hughes, Developer, course, ITIL
Alana Hughes e-mail: hughes@procept.com Alana Hughes is a Course Developer with Procept. Prior to joining us she attended the George Brown...
Glen Purdy Bio

Glen Purdy Bio

management consultant, Associate Director, Service Manager, ITSM, Member Advisory Board, ITIL…ITIL Examination Agency
Glen Purdy BIO Glen is a Management Consultant and Associate Director with Fujitsu Consulting. With over 20 years of experience as an Information...
Robert Stroud

Robert Stroud

male
CA, director, business service, security company, evangelist, governance…ITIL, ITIL Technology
Robert Stroud is director of brand strategy for the Business Service Optimization business unit at CA. As CA's global evangelist for service...
Serge de Bock

Serge de Bock

male
project manager, programme, Service Level Management, Project Manager Professional, PMI, Service Integration Manager…ITIL
Serge has total of 17 years of global ICT project experiences for oil & gas business. He has successful implemented Shell Gas (LPG) ERP in The...
Travis McIntyre

Travis McIntyre

male
information technology, Vice President of Operations, ITIL, Key Accounts Sales Representative, Microsoft Operations, Netfor, Inc.
Travis McIntyre Vice President of Operations Travis McIntyre serves Netfor as Vice President of Operations. McIntyre handles structural design...